Good questions
Frequently asked questions
Everything about safety, care, shipping and returns. Can’t find it? Our team is one email away.
Safety & materials
Are your products really food-safe?
Yes. Every item is made from pure food-grade silicone or Eastman Tritan™/food-grade PP and is manufactured to meet U.S. FDA 21 CFR food-contact requirements, with silicone additionally tested to the German LFGB standard where indicated. Declarations of Compliance are available on request.
Do they contain BPA?
No. All products are free of BPA, BPS and phthalates. Tritan™ is a BPA-free copolyester by design.
Is there a California Prop 65 warning?
Based on testing and Declarations of Compliance from our manufacturers, our products are not known to expose consumers to listed chemicals above Prop 65 safe-harbor levels and do not require a warning. See our Prop 65 statement for details.
Are these safe for babies, toys or medical use?
No. Superiorplast products are household kitchen-storage articles only. They are not intended as infant-feeding products, toys, medical devices, or for industrial use.
Using your products
Which items are microwave or oven safe?
It varies by product, so each product page has a clear temperature guide showing microwave, oven, freezer and dishwasher ratings. Always check that guide and vent or remove lids where indicated.
Can I put them in the freezer?
Most items are freezer-safe; silicone products are rated to −40°C. Exact limits are listed on each product page.
Are they dishwasher safe?
Yes — most items are top-rack dishwasher safe. Carousel bases and straps should be hand-washed; see the care notes on each page.
Orders & shipping
How much is shipping?
Standard US shipping is a flat $6.95, free on orders over $60. International rates are calculated at checkout. All prices are in USD.
How fast do you ship?
Orders are processed and dispatched within 1–2 business days, with tracking emailed on dispatch. See our Shipping Policy for transit times.
Do you ship internationally?
Yes, we ship worldwide. Import duties and taxes for international orders are the responsibility of the recipient.
Returns & wholesale
What is your return policy?
Unopened items in original packaging can be returned within 14 days. For hygiene reasons, opened food-contact products cannot be returned unless faulty. Full details are in our Returns and Refund policies.
Do you offer bulk or wholesale pricing?
Yes — for restaurants, gyms, meal-prep services and schools. Request a quote on our wholesale page and we’ll reply within one business day.
Still have a question?
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